Lunette UK Reviews

Uk.lunette.com offers a variety of products with a focus on affordability and sustainability. The Lunette Menstrual Cup is priced starting from £11.90, providing a cost-effective and eco-friendly alternative to disposable period products. For maintenance, the Lunette Cup Cleanser is available at £3.90, and the Cup Wipes are also priced at £3.90, ensuring users can keep their cups hygienic. The Moisturizing Lunette Intimate Cleanser and Biodegradable Intimate Wipes are offered at £4.90 each, supporting overall intimate care. For additional period care options, Period Panties are available at £15, and the Reusable Pad is priced at £17.50. These prices reflect the brand's commitment to making sustainable period care accessible.

The most popular products and services from Uk.lunette.com are centered around their menstrual cups, which are praised for being safe, smooth, and sustainable. These cups come in various sizes to suit different needs and preferences. To complement the use of the menstrual cups, the site offers a range of cleaning products, including a cup cleanser and cup wipes, ensuring that users can maintain hygiene easily. For comprehensive intimate care, the moisturizing intimate cleanser and biodegradable intimate wipes are also favored. Additionally, for those looking for alternative period solutions, period panties and reusable pads are available. The website provides a size guide to assist customers in finding the perfect fit for their menstrual cup, emphasizing the importance of comfort and fit. Overall, the focus is on providing a worry-free menstrual cycle with products that are easy to use and environmentally friendly.

Uk.lunette.com provides customers with a variety of payment methods to ensure a smooth transaction process. Options include payment on account, payment in instalments, and direct debit. These methods are contingent upon a positive credit check, which is conducted during the purchase process. For added convenience, some payment methods may necessitate registering with Lunette's customer register or a third party. This approach to payment aims to accommodate different customer preferences and financial situations, making it easier to access their sustainable period products.

Uk.lunette.com offers a happiness guarantee for their menstrual cups, allowing for a size exchange or a full refund within six months after the original purchase, provided that the request is made after 90 days of use. This guarantee applies to purchases made on their website and covers the value of the menstrual cup from the Lunette Kit product bundles. However, it does not cover product changes/refunds for items with more than 30% discounted price, buy one, get one free (BOGO) campaigns, or multiple cup purchases followed by multiple product changes. The guarantee can be applied once per order. To initiate a return or exchange, customers must send an email or fill in a withdrawal form within 14 days after receiving the order. The return policy stipulates that if only some of the ordered products are returned, delivery costs/shipping fees will not be refunded. Additionally, if the value of the order initially exceeded the free delivery limit but falls under it due to partial returns, a separate delivery charge of 10 Euros will be deducted from the refund. It's important to note that failing to collect a parcel is not considered an exercise of the right of withdrawal or return, and a separate processing fee of 5 £ will be charged for uncollected parcels returned to Lunette. For shipping, if the customer provides an incorrect address or fails to pick up the package, Lunette will not cover the cost of resending the package, and a separate fee of 5 £ will be charged for unclaimed packages.